The Hort

CustomersNonprofit

The Hort's watering crews work from one route and one photo log.

A New York nonprofit that waters plants in public spaces across the city. Now every operator has a route, and every site visit comes with photos.

Company
The Hort
Industry
Nonprofit, urban horticulture
Where
New York City
Uses
Routes, photos, reports
Team
Watering operators across the city
Having a single place to look at photo uploads from our sites is very useful, and it's been easy for our operators to use, so compliance has increased.
Jeremy JungelsSenior Director of Horticulture, The Hort

Plants all over the city

The Horticultural Society of New York brings plants to public spaces across the city. Plants need water, so the Hort runs a watering program: operators go out to many sites every day, and every visit has to be documented.

Reports in several places

Reporting used to happen in a couple of different ways, in separate places. Checking which sites had been watered, and what shape they were in, meant looking in more than one spot.

A route and photos for every site

Now the watering sites are organized into routes, so each operator knows where to go and in what order. At every site, the operator uploads photos to that job, showing the condition of the site. The office reviews all of it in one place.

The Hellotracks phone app
The Hellotracks phone app. Example data, not from The Hort.

Easy enough that people use it

The app is simple for the operators, and that turned out to matter most: because it's easy to use, more visits get reported. Jeremy Jungels, who leads horticulture at the Hort, recommends it to anyone whose work involves many jobs and locations in a single day.

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