Field work, explainedRoute planning

How do you plan routes for several technicians at once?

The short answer

Put the day's jobs on one map, let the software split them across the technicians who are working, put each route in the order with the least driving, and send every route to the technician's phone. In Hellotracks, Multi-Route Optimization does the split and the order in one step and keeps each job's time window, each technician's working hours and skills. During the day, every route is checked again in the background, and you decide whether to take a better order.

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How it works in Hellotracks

Better order in the Hellotracks dashboard: your route next to the better one. You preview it, use it or keep yours.

  1. Get the jobs in

    Create jobs one by one, import a spreadsheet, send an email, or connect your CRM through the API or Zapier. Each job has an address and can carry a time window, the expected minutes on site, a priority and the skill it needs.

  2. Split them across the team

    Pick the jobs and the technicians who are working. Multi-Route Optimization assigns up to 1,000 jobs in one run, each to someone who has the skill, within their working hours, starting and ending where each technician starts and ends.

  3. Send the routes to the phones

    Each technician sees the day's jobs in order in the Hellotracks app on their own phone, with the address, notes and navigation. Nobody prints a list or texts addresses.

  4. Keep routes right as the day changes

    A job runs long, a call comes in, someone is out sick. Every route is checked again in the background, and Better order shows up only when it saves time or reaches more customers in their window. Started stops stay where they are.

  5. Let technicians reorder on the road

    If you allow it in the company permissions, technicians can optimize their own route from the app. Turn it off if you would rather keep the order.

Your options, side by side

Route planners are built for delivery: many stops, few skills. Field service tools route jobs but are built around quotes and invoices. Here is what each one actually does for a team of technicians, and what it costs.

OptionBuilt forPlans routes for a whole teamTime windowsPrice as listedWhat the same price also covers
HellotracksField teams that get jobs all day: service, maintenance, inspections, careYes. Splits up to 1,000 jobs across your technicians and orders each route, then checks routes again during the dayYes, together with working hours and skills$12.50 per user a month billed annually, or $15 monthly (Dispatch). Live tracking includedLive map updated every second, route history, automatic check-ins, timesheets, customer ETA pages, photos, signatures and forms on every job
Google MapsPersonal directionsNo. One trip at a time, up to 9 stops including the destination, in the order you setNoFreeDirections for one person. No view of the team
OptimoRouteDelivery and field serviceYes. Up to 700 orders at once on Lite, 1,000 on ProYes$35.10 (Lite) or $44.10 (Pro) per driver a month, billed annuallyLive tracking. Customer ETA messages and proof of delivery only on Pro
UpperMulti-stop delivery routesYes. 250 to 1,500 stops per route, depending on the planYes$40 to $71 per user a month billed annually, $50 to $89 monthlyStarter ($40): one route at a time, photos and signature; no live map, no dispatch. Live map and dispatch from Professional ($48), customer tracking link on Optimize ($71)
Spoke Dispatch (formerly Circuit for Teams)Last-mile deliveryYes, with unlimited driversYes$125, $200 or $1,000 a month per account, billed monthly, with 1,000, 2,000 or 12,000 stops includedLive driver locations, customer tracking page and texts, photos and signature. No time clock
RoutificDeliveryYes, with unlimited driversYesFree up to 100 orders a month; $150 a month up to 1,000 ordersLive map, customer tracking link (texts cost extra), photos and signatures
Route4MeLast-mile deliveryAcross drivers from the $299 plan; the $199 plan plans one driver at a timeListed in its features$199, $299 or $349 a month. The pricing page doesn't say per user or per accountLive GPS, dispatch, photos and signatures. The $199 plan plans one driver at a time; across drivers from $299
JobberHome service businesses: quotes, jobs, invoicesOn Connect and up, only for visits without a set time, run by an admin on the webVisits with a set time aren't reorderedConnect from $99 a month billed annually for 1 user, $149 for 5 usersQuotes, invoices, payments, scheduling, route optimization, time tracking, checklists. The app records location only when someone taps; a live map needs Jobber's vehicle trackers
Housecall ProResidential home service: quotes, jobs, invoicesOne-click route optimization on Max. Essentials lets you group and sequence jobs by handNot statedMax $299 a month billed annually ($329 monthly) for 8 usersEstimates, invoices, payments, scheduling and dispatch, photos, checklists. Employee GPS about every 15 minutes on Android; route optimization only on Max

Prices in US dollars as each vendor lists them, before tax. Hellotracks' Dispatch plan covers tracking, timesheets, jobs, routes and proof in one price; most tools here do one or two of these. Compare what you would pay for everything you need. Facts about other options checked on November 13, 2026. Prices change, so confirm on their websites.

To be honest

When a route planner alone is the better fit

If you run delivery routes with fixed stops, capacities and proof of delivery, and you don't need live tracking, timesheets or job forms, a dedicated route planner like OptimoRoute, Circuit or Routific is built for exactly that. Hellotracks plans routes, but its plan doesn't use live traffic: drive times come from the road network, so in heavy rush-hour traffic the real drive can take longer than the plan. And if you need quotes, invoices and payments in the same tool, Jobber or Housecall Pro cover that and Hellotracks doesn't.

People also ask

Can Google Maps plan routes for several technicians?

No. Google Maps plans one trip at a time, with a limited number of stops, and it doesn't reorder them for you or split jobs between people. It's fine for one person with a few stops. For a team, you need a route planner or dispatch software.

How many jobs can Hellotracks plan at once?

Multi-Route Optimization assigns up to 1,000 jobs across your team in one run.

Does it keep customer time windows?

Yes. Each job can have a time window, and the plan keeps it together with each technician's working hours and skills. When a stop doesn't fit the hours or its window, Better order says so instead of hiding it.

Does the plan use live traffic?

No. Drive times come from the road network, not from live traffic. During the day, routes are checked again as jobs finish or change.

Which plan includes route planning?

Dispatch, at $12.50 per user a month billed annually or $15 monthly. The 30-day trial includes everything, with no credit card.

Can we try it without signing up?

Yes. The free route planner orders up to 25 stops with real drive times, no account needed. The live demo lets you dispatch a sample team in your browser.

See it with your own team.

Put two or three people on it today. You will know more from one week of your own data than from any page.

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