Here are 54 things Hellotracks does without being asked. Most of them you'll never notice. That's the point. We add a new one with every release.
The plan keeps up with the day, and tells you before it slips.
Every route gets checked in the background. You only hear about it when it saves 10 minutes or more, or gets more customers there on time. You see exactly what changes before you say yes, and Undo works from any computer.
Two minutes later, the route, the arrival times and his phone all have the new plan. There's no recalculate button, because you don't need one.
Our routing learned how fast city streets and highways really move, region by region. So 10:45 means 10:45.
The route tells you at 3, not at 6. One click extends just today, and there's an Undo.
When a customer's window falls outside someone's hours, you see it while you plan, not while she waits.
Your weekly and rotating routes put their own jobs on the calendar, days ahead. Never twice.
Jobs you marked to carry over are on today's list a few minutes after midnight. Your midnight.
If someone turns a job down, the next best person gets it: on duty, close by, right team, room in the van.
Less typing, fewer wrong guesses.
While you fill in a new job, the route already shows it: “New job · lands as stop 4.” Nothing is saved until you click Create job.
Every edit in a job says what it saved, with Undo right there. Click it and the field is back: “Changed back.”
40 rows for 12 addresses means 12 lookups, not 40. You watch it happen, and nothing is saved until you import.
Type an address and you see what was done there before, what it was called, how long it usually takes, and a job that's still open. Everyone shows how much extra driving it means for them.
Pick up a job and everyone on the list shows how well they fit: skills, and the extra drive.
Every unassigned job shows who fits best and how far he'd drive. Assign in one click.
Paste addresses straight from an email. Your saved places match first, then the map. Optimize the order right there.
Drag a CSV or Excel file onto Dispatch. German and Spanish column names work too. Changed your mind? Undo the whole import.
After a few jobs at the same spot, we suggest saving it as a place.
About to add a place you already have? We show you the one that's there.
You hear about it once, and early.
Halfway to a "no signal" alert, we quietly ping the phone. You only hear about it if nobody answers.
A parked van's GPS wobble doesn't count as driving. And nobody gets flagged idle after hours.
20% in a car charger isn't a problem. So we don't bother you with it.
Check-ins come together in one card: "Mike and 3 more." Back from lunch? You get a summary, not forty pop-ups.
When a phone comes back with hours of saved points, the history fills in. The live dot stays where he is now.
The visit writes itself down. Correctly.
GPS wobbles at the edge of every address. So checking out takes 100 meters past the circle, and you get one visit with real times.
Arrival and departure are recorded when he walks up and when he leaves.
Every minute the phone compares where it is with what's still open, and fixes anything that slipped.
Stops shorter than your minimum don't count, and "arrived" alerts wait until he's really there.
50 meters from the stop, the trip is done. Nobody taps "arrived".
At the jobSent at 6 PM from the shop? It still shows the job site and 10:42. Cameras that think it's 1970 are ignored.
GPS or manual check-in, how far from the address, how long on site, the form, the signature. All on the job.
They know when he's coming, and can say so back.
The default subject is "ETA, time, company". The text is yours to write, and you choose how many minutes before the arrival it goes out.
Your customer gets an email shortly before he arrives, with a link to watch him get closer. Once. Nobody had to type it.
From the arrival page she can say she's ready, leave the gate code, or ask for another day. It shows on the stop right away, so he knows before he knocks.
Set up once, then it keeps itself running.
When his phone can't get a fresh fix, sharing his location says “last known 2 hr. ago” and asks him to share anyway.
Job updates share one notification that buzzes once. Busy day? “Mute for 12hrs” sits right on the notification.
If it's a phone setting, one click sends him the steps in a chat message. In English, Spanish or German, whatever his phone speaks.
Open the GPS checklist and it pings his phone, checks again every few seconds, and turns each item green as he fixes it.
Samsung, Xiaomi, Huawei, OnePlus: the app opens the exact settings page for his phone, and keeps nudging until it's done.
Phone restarted, app updated, app swiped away: tracking starts again, or he gets a reminder. You hear about it once, not every minute.
Locations, photos and forms wait on the phone. When the signal's back, they go up in order.
When the phone sits still, GPS sleeps. The moment it moves, it wakes up.
Over 10 km/h the map follows the van and the screen stays on. He touches the map, it lets go.
One tap opens Google Maps, Waze or Apple Maps, whichever he likes. By car, bike or on foot.
Never in his first days. Never twice in four months. Never while he's in the middle of something.
A record you can trust. Nothing to export.
It flags a manual check-in 1.2 km from the job, or a drive too fast to be real. You don't have to go looking.
A phone on a desk is one stop, not a dozen tiny trips. A sudden jump across town gets thrown out.
If someone corrected a trip by hand, new data never overwrites it.
One short email: missed clock-outs, jobs without their form, late arrivals, more driving than usual for that person. Nothing to report? No email.
Daily or weekly, in your inbox on your local day. Missed one during a restart? It catches up.
"8 of 10 out today, since 7:12. 1 started late, 2 with gaps." Then open anyone's day.
If you choose, nothing is stored outside working hours. Not hidden. Not kept.
The boring parts, done for you.
Send your team this code. They install Hellotracks and tap I have an invite code on the first screen.
Invite the others the same way. They show up here as they join.
Send the code, and the card ticks off each step as he joins, logs in and shows up on the map. Then it says so: “Mike is on the map.”
Your time zone comes from your first location. In the US you get miles and AM/PM without asking.
mike.porter@porterheating.com Tom Becker, tom@porterheating Dave Ruiz +1 555 0142 sam.cole@porterheating.com mike.porter@porterheating.com
Names, emails, phone numbers, any order, straight from an email thread. "mike.porter@" becomes Mike Porter. Only the lines that need you get flagged.
J for a new job. R for a new route. / to search. They never fire while you're typing.
Each one is small. Together they're the difference between software you put up with and software you forget is even there. All of them are on from your first day.
Free for 30 days · No credit card · No hardware · Cancel anytime
