Your customers always
know you’re on the way
ETA Page turns any Hellotracks job into a secure arrival page: live ETA time window, status timeline, and optional map — no app, no login, no “where are you?” calls.
End the “where are you?” calls
Every minute a dispatcher spends answering arrival questions is a minute not spent dispatching. ETA Page gives the recipient of a service visit or delivery a live arrival page that answers the question before it's asked — and sends their readiness, access instructions, and reschedule requests straight back to your dispatch board.
Recipient Arrival Page
One link. Everything the recipient needs.
Each ETA page shows a live status timeline — scheduled, assigned, on the way, approaching, arrived — with the estimated arrival window front and center, branded with your company name. It works in any mobile or desktop browser.
- No app download, no account, no login for recipients
- Live ETA window updated from real field status
- Clear status timeline from scheduled to arrived
- Your company name on the page — not ours
- Page updates itself while the recipient watches
Privacy & Sharing
You decide exactly what the recipient sees
Every ETA page is created deliberately from a job in the Hellotracks dispatch board. Choose what the recipient sees: the worker name, the live map, both, or neither. The map can be shared without showing the worker's name. Links expire automatically and can be revoked at any time — the moment you revoke, the page stops working.
- Name and map can be shown separately
- Live location is visible only while the worker is on the way
- Links expire automatically and are revocable instantly
- Nothing is sent automatically — you own the channel
- Share the link by SMS, email, CRM, or your customer portal
Recipient Signals
The page talks back to dispatch
Recipients can confirm they're ready, add access instructions like gate codes or loading dock details, and request a reschedule. Each signal appears on the dispatch board as a job badge and in the notification feed — in real time.
- “I'm ready” confirmation with timestamp
- Access instructions visible to dispatch before arrival
- Reschedule requests reach dispatchers as notifications
- Live badges on the job in the dispatch board
- Recipient activity log per ETA session
API & Integrations
Create ETA pages from the tools you already use
Create ETA sessions from the dispatch board, the Hellotracks API, or the ht command-line tool, and write the link back into your CRM or workflow platform. The link is plain text — it goes wherever your customer communication already lives.
- REST API for creating and managing ETA sessions
- Works with HubSpot, Salesforce, monday.com, n8n, and Zapier workflows
- ht-cli support for scripted operations
- Copy the link into any SMS, email, or portal flow
How ETA Page works
From job to informed customer in under a minute.
Create the page from a job
Open any job in the Hellotracks dispatch board, choose whether to show the worker name, the live map, both, or neither, and create the ETA page. The secure link is ready to copy.
Share it through your channel
Paste the link into your SMS, email, CRM, or booking confirmation. Hellotracks never contacts your customer directly.
Everyone stays in sync
The recipient watches the live arrival status. Dispatch sees readiness, access notes, and reschedule requests the moment they happen.
Choose what the recipient sees
Location sharing is optional, limited to the trip to this job, and separate from the worker name.
Show worker name
Recipient sees who is assigned.
Show live map
Recipient sees live location while the worker is on the way, even if the name stays hidden.
Everything an arrival page should do
Built on the same platform that runs your dispatching, routes, and field tracking.
Live arrival window
ETA computed from real trip progress, not a static promise.
Status timeline
Scheduled, assigned, on the way, approaching, arrived, completed.
Ready confirmation
Recipients confirm readiness with one tap, timestamped for dispatch.
Access instructions
Gate codes, parking, dock details — captured before the worker arrives.
Reschedule requests
A structured request to dispatch instead of a missed visit.
Revoke & expiry
Links expire on their own and can be revoked instantly.
Company branding
The page carries your company name throughout.
Dispatch badges
Recipient signals appear live on the job in the dispatch board.
API & CLI
Create and manage ETA sessions programmatically.
Built for any team that shows up
If your work has an arrival, ETA Page keeps the person waiting informed.
ETA Page questions, answered
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