Mobility & Transportation

Keep every station serviced and every vehicle accounted for — live.

Hellotracks gives shared-mobility teams real-time location, station-by-station dispatching, and optimized routes — so battery swaps, rebalancing, and repairs happen on time, every shift.

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Live in a day

Trusted by Lyft, Bird, and the operator behind Citi Bike, Capital Bikeshare, and Bay Wheels · 500+ reviews · Used in 70+ countries

Same-second: location — not minutes-old pings
100s: of station tasks dispatched in one import
1 day: to go live on existing phones

The problem

Shared fleets live or die by the field team. Hundreds of short tasks — battery swaps, rebalancing, station checks, repairs — spread across the city every day. When you cannot see where technicians are or what is already done, vehicles sit idle, stations run empty, and the next shift starts behind.

5:40 AMThe night shift ends — you still don't know which stations actually got rebalanced.
11:15 AMA rider reports a dead scooter. Your closest tech is… somewhere.
6:20 PMThe evening spreadsheet says 'done'. The empty dock says otherwise.

It doesn't have to run like this.

What Hellotracks does for mobility teams

See every technician live

One map shows who is live, who is on the way, and who is stopped. Reassign the closest technician to a down vehicle without a single phone call.

You stop being the human GPS on the radio.

Dispatch hundreds of station tasks at once

Import the day's tasks by CSV and send them straight to the right phones with optimized routes. Station balancing and battery swaps get assigned in seconds, not spreadsheets.

The morning plan takes minutes, not the whole morning.

Automatic check-ins at every station

Geofence each dock and station. Hellotracks records arrival and departure automatically, with time-on-site filters that ignore quick drive-bys — so your service records stay clean.

Service records you'd happily show the city.

Proof of every visit

Photos, notes, and form responses attach to each task. Know a station was actually serviced, not just driven past.

'Done' finally means done.

Reports and an open API

Mileage, time-on-site, and heatmaps export in a click, and the open API syncs tasks straight from your existing fleet systems.

Your fleet system and your field team finally speak the same language.

What our customers say

“Hellotracks helps us to dispatch workers and manage our assets across Europe. The platform is easy to use, the API provides a lot of information and allows to dig deeper into what you can do with this tool.”

Samori Osei, Senior Operations Specialist
Bird

“The management tool is very easy to use and engage between the dashboard and device app and the API integration is adaptable for our business. Hellotracks team has been an excellent partner that actually cares about the success of our team.”

Lawrence D., Senior Product Manager
CitiBike, Operated by Motivate

“Hellotracks helped us to improve routing efficiency and allowed auditing of daily routes.”

Ryan Gallagher, Operations Manager
Bay Wheels

“Hellotracks has been extremely valuable for us and the team is very responsive to questions.”

Micah Stone, Director of Business Intelligence
Wheels

Why mobility teams choose Hellotracks

Your week today

Radio calls to find the nearest tech
Spreadsheets of station tasks, updated by hand
Stations that were 'serviced' but weren't
The next shift starts blind

With Hellotracks

Same-second location — not minutes-old pings.
Live in a day on the phones your team already has — no docks, no hardware.
Scales from one hub to a national program — already trusted by Lyft, Bird, and the operator behind Citi Bike, Capital Bikeshare, and Bay Wheels.
From $10 per user per month.

Install tonight. See everything tomorrow.

See your whole fleet operation in real time.

Start your free 30-day trial — no credit card, no hardware, no strings attached.