Repair & Maintenance

Dispatch the closest tech, prove the work, keep customers in the loop.

Hellotracks helps repair and maintenance teams assign jobs in seconds, optimize every route, and capture proof of completion from the field — without the paperwork.

  • No hardware to buy
  • No credit card
  • Live in a day

500+ reviews · 5M+ jobs assigned · Used in 70+ countries

Seconds
to assign a job with the route built in
0
paper job sheets to chase
Fewer
'where are they?' calls, thanks to live ETAs
Repair & Maintenance
The problem

Manual scheduling, phone-tag with the dispatcher, and paper job sheets slow every service day down. You need to know who is closest to the next call, whether the last job is really finished, and how long crews actually spent on site — without chasing it.

  • 7:50 AMTwo techs call for their first address. The dispatcher hasn't even sat down.
  • 1:20 PMAn emergency comes in. Who's closest? Honestly — you're guessing.
  • 5:35 PMA customer disputes the bill. The job sheet is a coffee-stained mystery.

It doesn't have to run like this.

What Hellotracks does for service teams

Assign and route in seconds

Send jobs straight to technician phones with the most efficient route built in. When the day changes, reassign on the fly to whoever is closest.

Jobs land on the right phone before the van leaves the yard.

Live crew visibility

See every technician on the map in real time and stop calling around to find the next available person.

The 'who's free?' phone chain is over.

Accurate time on site

Geofenced check-ins record arrival and departure automatically, so timesheets and payroll add up.

Payroll matches reality, down to the minute.

Proof of service

Capture photos, signatures, notes, and custom forms at the job. A completion survey on every call keeps quality high and settles disputes before they start.

Disputes end before they start — the photos are right there.

Keep customers updated

Live ETA pages tell customers when a technician will arrive — far fewer 'where are they?' calls.

Customers feel informed instead of forgotten.

What our customers say

Lake Linx Inc.
We constantly called the dispatcher to find where the next job was. This streamlined both their positions. It has sped up our site surveys and installation process.
Nicholas MagarettLake Linx Inc.
Being able to effortlessly assign jobs to the particular engineer and update customers has been the biggest win. Customers appreciate knowing when an engineer is likely to attend.
Sam ThomasWards of York
With the live location of our employees, we can adjust our routes depending on which is the closest employee to the new target.
Antonio CruzInterport Trading Corp

“Amazing experience! We can get a perfect overview of field staff activities real-time and at a glance. It's so easy to dispatch and track the work in the field. It allows dynamic planning!”

Patrick Grossman, Head of Operations
Grossman Automatic Doors

“Hellotracks is very useful and helps us to organize our tasks.”

Caroline Risi, Assistant CEO/HR
Hansa-Flex Hydraulik AG

Why service teams choose Hellotracks

Your week today

  • Phone-tag between dispatcher and techs all day
  • Paper job sheets lost between van and office
  • Guessing who's closest to the emergency
  • Customers calling because nobody told them the ETA

With Hellotracks

  • Routing-first — the closest tech to the next job, every time.
  • One platform for dispatch, tracking, forms, and reports — no stitching tools together.
  • Live in a day on existing phones — no hardware, no long rollout.
  • From $10 per user per month (job dispatching and forms from $12.50).

Install tonight. See everything tomorrow.

Run a tighter service day.

Start your free 30-day trial — no credit card, no hardware, no strings attached.