Can my customers see when the technician will arrive?

The short answer

Yes. When the worker taps "On the way", the job contact can get a link to an arrival page. Your customer does not log in to anything, and you decide whether they see the worker's name and the live map.

30 days free. No credit card. Ends by itself.

In more detail

Just a link

No app and no account for your customer. They open the link and see when you will be there.

You control what is shared

Show or hide the worker's name and the live map, per your company settings.

Fewer calls to the office

Customers stop calling to ask where the technician is, and your team stops calling the dispatcher to ask the same about the next job.

People also ask

Which plan includes the arrival link?

It is part of dispatching jobs, so the Dispatch plan.

See it with your own team.

Put two or three people on it today. You will know more from one week of your own data than from any page.

30 days free. No credit card. Ends by itself.