Hellotracks vs Connecteam
The short version
Connecteam is an all-in-one app for frontline staff: shift scheduling, time clock, team chat and HR, free for up to 10 users. Its live location updates every 5 to 10 minutes while someone is clocked in, on the Expert plan. Hellotracks is built around the map: live tracking in the same second, dispatch, route optimization, customer arrival links and proof of work.
Choose Connecteam if
Your main needs are shift schedules, a time clock with payroll export, team chat, onboarding and HR in one app, or you have 10 people or fewer and want a free plan.
Choose Hellotracks if
You send people to jobs all day and need to see them live, plan routes, tell customers when you'll arrive, and prove each visit.
Facts about other tools checked on September 17, 2026. Prices can change, so confirm on their website.
Side by side
| Hellotracks | Connecteam | |
|---|---|---|
| Built around | Live map, dispatch, routes and proof of work | Scheduling, time clock, communication and HR |
| Location tracking | Live stream, same second, while tracking is on | GPS stamp at clock in and out. Live breadcrumbs every 5 to 10 minutes while clocked in, from the Operations Expert plan. |
| Route optimization | Yes, up to 100 stops per driver | Not listed on Connecteam's pricing or product pages |
| Customer arrival link | Yes | Not listed on Connecteam's pages |
| Forms and proof | Photos, signatures and forms on each job, saved as PDF | Forms, checklists and tasks; documents and e-signing in the HR hub |
| Team chat and HR | Not the focus | Chat, updates, knowledge base, onboarding, training, time off |
| Price | $10 per user a month (Location) or $12.50 (Dispatch), billed annually | Per hub: $29, $49 or $99 a month for the first 30 users, billed annually, then a fee per extra user. Free for up to 10 users. |
| Free trial | 30 days, no credit card | 14 days, plus the free plan for small teams |
To be honest
When Connecteam is the better choice
- Your main job is shift scheduling, a time clock and payroll export for hourly staff.
- You also want team chat, announcements, onboarding, training, documents and time off in the same app.
- You have 10 people or fewer and want a free plan.
- Your team works at fixed sites, like stores, restaurants or cleaning contracts, where a location check at clock-in is enough.
- You have 11 to 30 people and only need clock-in location checks, where a flat hub price can cost less than per-user pricing.
Where we fit
When Hellotracks is the better choice
- You dispatch jobs through the day and need to see where everyone is right now, not 5 to 10 minutes ago.
- You want route optimization for many stops per driver.
- Your customers should get a link showing when the worker will arrive.
- You need proof of each visit: arrival, time on site, photos, signatures and forms on the job.
- You want one simple per-user price instead of combining hubs and tiers.
People also ask
Is Hellotracks a good alternative to Connecteam?
Yes, if this describes you: You send people to jobs all day and need to see them live, plan routes, tell customers when you'll arrive, and prove each visit. Stay with Connecteam if this fits better: Your main needs are shift schedules, a time clock with payroll export, team chat, onboarding and HR in one app, or you have 10 people or fewer and want a free plan.
Does Connecteam have live GPS tracking?
Connecteam records location when people clock in and out. Its live breadcrumbs update about every 5 to 10 minutes while someone is clocked in, and need the Operations Expert plan or higher.
Is Connecteam free?
Connecteam has a free plan for up to 10 users with one time clock and one job schedule. Hellotracks has no free plan but a 30-day free trial with the full product.
Can we use Hellotracks with a payroll tool?
Yes. Hellotracks timesheets and mileage reports export as xlsx, csv or PDF and can be scheduled, and the API is open to connect other systems.
Sources
What we say about Connecteam comes from these pages, checked on September 17, 2026. Spotted something out of date? Tell us and we will fix it.
Comparing with Connecteam? Try both.
Hellotracks is free for 30 days with no credit card. Run it next to what you use today and decide on real data.
30 days free. No credit card. Ends by itself.
