Free access for COVID-19 response projects

With millions of people around the globe staying close to home to reduce the risk of spreading COVID-19, access to key services is being severely limited given the conditions on the ground. Given the seriousness of this situation, Hellotracks would like to reaffirm our commitments to our communities.

Given the demand for field services on the ground, it is now more important than ever before for us to come together to support our mothers, fathers, sisters, brothers and friends who are working in critical operations. So, for the next 2 months, we will be making Hellotracks available for COVID-19 reponse projects, logistics, distribution, public works and non-profit free of charge. There is no credit card or commitment required. Our goal is simply to support organizations during these difficult times.

1. Customer Service Remote teams working across the globe will ensure help during the deployment phase and offer ongoing customer service. We have support workers who will be available everyday of the week to answer your questions.

2. Service availability Hellotracks systems are equipped to handle times of extreme demand on our systems. In times like these, with increased demand from new users and current clients, we expect no performance degradation. Our infrastructure allows us to increase our scalability and availability on demand for whatever your business may need during the coming months. We will continue investing in our software’s reliability and scalability as a top priority over the coming weeks. We have already experienced a large demand change in our volumes over the past few days and our team is ready for continued growth and any complications that may arise.

3. COVID 19 response efforts such as testing materials, sample transportation, medical transportation, food donations, tracking mobile teams, etc. can all be done easily with Hellotracks. We will be offering Hellotracks Free of Charge to any organizations that need support with field service management during this time. If you or anyone you know needs access to this type of service, please contact us directly at support@hellotracks.com if you are looking for a field service management software in order to coordinate a project. We will get back to you as fast as possible.

We at Hellotracks would like to wish you, your teams, and your families safety and health in the coming months ahead.